At Mitza.es (hereinafter, "we," "us" or "our"), we take our users' privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit and use our website https://mitza.es (hereinafter, "the Site").
1. Information we collect
We collect different types of information to provide and improve our services, including:
a. Personal information
- Contact details: name, email address, phone number.
- Registration data: information you provide when signing up on our site or filling out forms.
b. Browsing information
- Usage data: information about how you use our site, such as pages visited, time spent, and actions taken.
- Device data: IP address, browser type, operating system and device characteristics.
c. Cookie information
We use cookies and similar technologies to improve your experience on our site. Cookies are small files stored on your device that help us understand your behavior online.
2. How we use this information
The information we collect is used for the following purposes:
- Providing and maintaining our services: managing your account, processing your requests and improving the site's functionality.
- Communication: sending you updates, newsletters and responding to your inquiries.
- Personalization: tailoring content and offers to your interests and needs.
- Analytics: running studies to better understand how you interact with our site and to improve our services.
- Security: protecting the website and personal data from fraudulent or illegal activity.
3. Sharing information
We do not share your personal information with third parties, except in the following circumstances:
- Service providers: we share information with service providers who help us operate our website, process payments or send communications, always under confidentiality agreements.
- Legal compliance: we may disclose your information if required by law or to protect our legal rights.
- Business transfers: in the event of a merger, acquisition or sale of assets, your information may be transferred as part of that process.
4. Security of information
We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no security measure is infallible, and we cannot guarantee absolute security.
5. Your rights
You have the right to:
- Access: request a copy of the personal information we hold about you.
- Rectify: correct any inaccurate or incomplete personal information.
- Delete: request the deletion of your personal information, to the extent we are not required to retain it for legal reasons.
- Object: to our processing of your personal information under certain circumstances.
- Restrict processing: in certain cases, you can ask us to limit the use of your personal information.
To exercise your rights, please contact us through the email address provided in the contact section.
6. Links to other sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before providing them with any personal information.
7. Changes to this privacy policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by publishing the new version on our website. The effective date of the revised Privacy Policy will be indicated at the top of the document.
8. Contact
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: privacy@mitza.es